On the user's computer, select .
The dialog lists the available and enabled languages.
If needed, select a language in the Available editing languages list and click Add to move the language to the Enabled editing languages list.
Select the double-byte language needed from the Primary editing language drop-down list.
Click OK.
If Excel was open on the user's computer, close it.
The next time the user exports a CSV file, Excel shows the characters correctly.
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