Demoting a Defect to Evaluate or Submit

If a Defect has been rejected, you can demote it to the Evaluate state (to allow the Change Board to triage it) or the Submit state (to gather more information about the issue).

If the Defect is in the Rejected state and you want to demote it to the Open state (to allow work on it), see Reopening a Defect.

Before you begin:

View the Properties page for the needed Defect. The Defect must be in the Rejected state. See Viewing Defect Details.

  1. From the page toolbar, click one of these actions:

    • Demote to Evaluate
    • Demote to Submit


    Demote

  2. Enter a detailed explanation of why you are demoting this Defect.

  3. Click Done.

The Defect can now be worked on by the originator (Submit state) or the Change Board (Evaluate state).