Managing Defect Actions

The list of Defect Actions provides details about both the Defect and the Defect Action.

These pages list Defect Actions:

  • My Defect Actions
  • Defect Actions category for a Defect
  • Dependent Defect Actions category for a Defect Action
  • Defects Committed category for a Product
  • Defect Actions Affecting category for a Product
  • Defect Candidates category for a Model
  • Build Satisfies Defect Actions category for a Build

  1. Click > Defect Management> My Defect Actions.

    Or, from the Defect's page toolbar click Categories > Defect Actions.

    Or, from the Defect Action's page toolbar click Categories > Dependent Defect Actions.

    Or, from the Product's page toolbar click Categories > Defect Actions Affecting.

    Or, from the Product's page toolbar click Categories > Defects Committed.

    Or, from the Model's page toolbar click Categories > Defect Candidates .

    Or, from the Build's page toolbar click Categories > Build Satisfies Defect Actions.


    Defect Actions

    For each Defect Action, this page lists these details:

    Basics

    • Name. The name of the Defect (usually an autoname). Click to view the Properties page for the Defect. See Viewing Defect Details.
    • Revision. The revision number of the Defect.
    • Title. A brief description of the defect. Does not show for Dependent Defect Actions.
    • Defect Description. A more detailed description of the Defect. Does not show for Dependent Defect Actions.
    • Defect Action Description or Description. The description of the Defect Action.
    • State. The current lifecycle state of the Defect Action.
      • Evaluate
      • Open
      • Test
      • Closed
      • Rejected
    • Priority. The priority of the Defect, a value from P0 (the highest priority) to P3 (the lowest priority).Does not show for Dependent Defect Actions.
    • Severity. How severe the Defect is, a value from S0 (the highest severity) to S3 (the lowest severity). Does not show for Dependent Defect Actions.
    • Owner. The person responsible for managing the defect and its fix. This is the person who has lead responsibility for the Development Manager role for the organization that has Design Responsibility for the Product. Does not show for Dependent Defect Actions.
    • Originated Date. The date the Defect was created.
    • Originator. The person who created the Defect. Click to view the Properties page for that person (see Person Properties.)

    Assigned Engineers:

    • Action Assignee. The development person responsible for fixing the Defect.
    • Quality Assignee. The quality assurance person responsible for testing the fixed Defect.
    • Edit assignees. Click to open the Assign page. See Assigning a Defect Action.

    Status:

    • Defect Action Type.
      • Software
      • Hardware
      • Documentation
      • Test
    • Availability. Does not show for Dependent Defect Actions. Indicates where the resolution for this Defect will be made:
      • Candidate. The Defect Action is connected to a Model as a candidate fix for a future release.
      • Committed. The Defect Action is connected to a specific Product for fixing.
      • Rejected. The problem reported by the defect is not accepted to be fixed.
      • Orphan. Not currently committed to a product, assigned as a candidate to a Model, or rejected.
    • Reason for Rejection. If the Defect Action was rejected, shows the reason. Does not show for Dependent Defect Actions.
    • Model / Product. If the Availability is Candidate, shows the Model. If the Availability is Committed, shows the Product. Click the object to view the Properties page. Does not show for Dependent Defect Actions.

    Reporting Information: Does not show for Dependent Defect Actions.

    • Reported Against. The Product, Feature, Requirement, or other object that the Defect is reported against. Click to view the object's Properties page.
    • Reporting Organization. The organization of the person who reported the Defect. Click to view the organization's Properties page.

    Defect Change Board Does not show for Dependent Defect Actions.

    • Change Responsibility. The organization responsible for implementing and testing the fix for the Defect. Click to view the Properties page for the organization.
    • (change board). Click to open the Change Board page. See Managing the Change Board for a Defect.

    (Edit). Click to open the Edit Details page for the Defect Action. See Editing Defect Action Details.

    New Window. Opens the Properties page of the Defect Action in a new window. See Viewing Defect Action Details.

  2. Use the filter list at the top, right to select which Defect Actions to list:

    For the My Defect Actions page:

    • Owned. Shows only those Defect Actions that you own.
    • Assigned. Shows only those Defect Actions that are assigned to you as the Development Assignee or Quality Assignee.
    • Both. Shows those Defect Actions that you own and that are assigned to you.

    For the Dependent Defect Actions page:

    • Dependents. Shows Defect Actions that depend on this Defect Action.
    • Dependent of. Shows Defect Actions that this Defect Action is a depends on.
    • All. Shows all Defect Actions, either Dependents or Dependents of.

  3. Use the page Actions menu or toolbar to work with Defect Actions:

    For the My Defect Actions page:

    For the Dependent Defect Actions page:

    • Add Existing Dependent. Opens a search page where you select an existing Defect Action to define it as dependent on this Defect Action. See Searching for Defect Actions.
    • Mark as Dependent of. Opens a search page where you select an existing Defect Action to makes this Defect Action dependent on the one you select. See Searching for Defect Actions.
    • Remove. Removes selected Defect Actions from being dependent on this Defect Action; click OK to confirm.
    • Edit. Opens the Defect Actions edit page; see Editing Multiple Defect Actions.

    For the Defects Committed or Defect Actions Affecting page:

    • Mass Reject. Rejects the selected Defect Actions. See Rejecting a Defect Action.
    • Delete. Deletes the selected Defect Actions; click OK to confirm.
    • Edit. Edits the selected Defect Actions in a list page (not the Defect Actions Properties page). See Editing Multiple Defect Actions.

    For the Defects Candidates page:

    • Mass Reject. Rejects the selected Defect Actions. See Rejecting a Defect Action.
    • Delete. Deletes the selected Defect Actions; click OK to confirm.
    • Commit for Product. Opens a search page for selecting a Product where this Defect Action will be resolved. The Defect Action is removed from this page and added to the Defects Committed page for the selected Product.
    • Edit. Edits the selected Defect Actions in a list page (not the Defect Actions Properties page). See Editing Multiple Defect Actions.

    For the Build Satisfies Defect Actions page:

    • Remove. Removes selected Defect Actions from the Build; click OK to confirm.